ThriveSeat Privacy Policy

Effective Date: July 20, 2025

Powered by the CrownThrive Ecosystem

This Privacy Policy describes how CrownThrive, LLC ("ThriveSeat", "we", "our", or "us") collects, uses, shares, and safeguards your personal and business data when you use the ThriveSeat platform and related services.

We are headquartered in Gretna, Virginia, USA and can be reached at contact@crownthrive.com. Our Helpdesk is available at https://help.crownthrive.com.

1. Information We Collect

We collect the following types of information:

1.1 Account & Business Information

Name, email address, phone number
Business name, location, industry type
Login credentials and user roles

1.2 Appointment & Client Data

Scheduled appointments
Client names, contact information, and service history
Staff assignments, commissions, and scheduling details

1.3 Payment & Billing Information

Credit/debit card information (processed via Stripe and PayPal)
Billing address and tax ID (where applicable)
Transaction records and payout summaries

1.4 Device & Usage Data

IP address, browser type, operating system
Referring URLs, page views, and interaction logs
Analytics data used to optimize platform performance

2. How We Use Your Data

We use your data to:

Provide and maintain platform services
Manage bookings, payments, and business operations
Communicate important updates and service alerts
Offer personalized support through our helpdesk
Monitor usage to prevent fraud or abuse
Fulfill legal, accounting, or regulatory obligations

We do not sell your personal data.

3. Sharing & Third-Party Services

We may share your data with:

Payment processors: Stripe and PayPal
Email platforms & CRMs for communication
Crown Affiliates for affiliate tracking at https://affiliates.crownthrive.com
EcoDrive and Stripe Climate for environmental contributions, such as:
Planting trees globally
Growing 10 lbs of kelp for harvesting
Removing 10 lbs of ocean plastic

Visit https://app.ecodrive.community/public-dashboard/b4ab0870-7f71-4415-8bac-9e653e3d7469 and https://climate.stripe.com/S7JiiF for real-time updates on our impact.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Improve website performance
Analyze how you use the platform
Personalize your experience

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain user data:

As long as your account remains active
For compliance with legal and accounting obligations
To support service restoration if reactivated within 12 months

You may request deletion by emailing contact@crownthrive.com. Deletion is permanent and irreversible after a 30-day grace period.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and review your personal data
Correct inaccuracies
Delete your data
Object to processing
Request data portability

To exercise any of these rights, contact us at contact@crownthrive.com.

7. Data Security

We use technical and organizational measures to safeguard your information:

Encrypted transmissions (SSL/TLS)
Role-based access controls
Secure data centers and regular audits

However, no platform can guarantee 100% security. Use ThriveSeat at your own risk and practice strong password hygiene.

8. Children’s Privacy

ThriveSeat is not intended for individuals under 18. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.

9. International Transfers

If you are accessing ThriveSeat from outside the U.S., your data may be transferred to, stored, and processed in the United States. By using the platform, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted at:

https://thriveseat.com/page/privacy-policy

Material updates will be announced via platform alerts or email. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy:

CrownThrive, LLC

Gretna, Virginia, USA

Email: contact@crownthrive.com

Helpdesk: https://help.crownthrive.com

Network Status: https://status.crownthrive.com